Low-Income Consumers May Qualify For Telephone, Internet Assistance Programs

COLUMBIA – CenturyLink, Inc. (NYSE: CTL) is spreading the word about low-income assistance programs that help qualifying consumers obtain reduced-price voice and high-speed Internet services.
CenturyLink participates in a government benefit program called Lifeline to make residential telephone service more affordable to eligible low-income individuals and families. Qualifying consumers are those who meet eligibility standards defined by the Federal Communications Commission and state public service and utilities commissions. Residents who live on federally recognized tribal lands may qualify for additional tribal benefits if they participate in certain additional federal eligibility programs.
The Lifeline discount is available for only one telephone line per household, which can be either a wireline or wireless telephone. For the purpose of the Lifeline program, a household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.
To find out more about the Lifeline program, please visit the government website at www.lifeline.gov. Individuals living in a CenturyLink service area should call 1-855-954-6546 or visit www.centurylink.com/lifeline to inquire about Lifeline eligibility.
In addition to reduced-price phone service, CenturyLink offers discounted high-speed Internet service for $9.95 per month during the first 12 months of service, and $14.95 per month for the remainder of the service term, to all eligible consumers. The program, known as CenturyLink Internet Basics, uses the same income and program eligibility criteria as the Lifeline and Tribal Link-Up programs. Higher bandwidth services, where available, are offered at a comparable discount. A qualifying individual may enroll in this service plan once for a 12-month term, which may be extended on a month-to-month basis.
CenturyLink also offers program participants an Internet-ready netbook computer for $150, plus taxes, shipping and handling, with a two-year broadband service contract. The new equipment includes access to Century Link@Ease,  a comprehensive suite of backup, security and support services.
In addition, CenturyLink is helping to provide access to basic computer education and technology training classes at no cost to eligible Internet Basics customers through collaboration with local community partners. Over the past three years, CenturyLink has facilitated more than 130 in-person customer training sessions throughout the 37 states it serves, with more than 2,700 participants.
Through collaborations with community groups and senior centers, as well as with schools, libraries, and other state and local institutions, CenturyLink encourages and supports activities that help spur digital literacy.
For more information about the CenturyLink Internet Basics program, please visit http://www.centurylink.com/internetbasics or call 1-800-257-3212.